Legal notice

DISCLAIMER

Last updated: September 2026


COMPANY DETAILS

Oralvyn is operated by Jorge Sousa · NIF 210482575 · Porto, Portugal ·
support@oralvyn.com


COSMETIC PRODUCTS — NOT MEDICAL DEVICES

Oralvyn products are cosmetic products for external use in the mouth by
adults. They are not medical devices, medicines, or therapeutic goods.
They are not intended to diagnose, treat, cure or prevent any disease or
medical condition, including tooth decay, gum disease or any other oral
health condition. All results and effects described on this store are
cosmetic in nature.


WHAT OUR PRODUCTS DO — AND WHAT THEY DO NOT

Our whitening and colour-correcting products act on the appearance of
the tooth surface.

- Surface stains. Our products are intended to lift and reduce the
  appearance of extrinsic (surface) stains, such as those left by
  coffee, tea, red wine and tobacco.
- Intrinsic discolouration. Discolouration that comes from within the
  tooth — caused by ageing, medication, injury or developmental
  conditions — does not respond to cosmetic surface products in the
  same way, and may not change at all.
- Colour correctors. Our V34 purple products work optically. Purple
  pigment neutralises yellow tones on the surface of the tooth so that
  teeth look brighter. This is a visual, temporary effect. It is not
  bleaching, and it does not alter the natural colour of your teeth.

If you are unhappy with the colour of your teeth and want a permanent
or clinical change, speak to a dentist.


INDIVIDUAL RESULTS VARY

The cosmetic effects of Oralvyn products are temporary and vary from
person to person. Outcomes depend on your starting tooth shade, the
condition of your enamel, the type and age of the staining, your diet
and habits, and how consistently you use the product. No specific
result, shade change or timeframe is promised or guaranteed.


BEFORE-AND-AFTER IMAGES AND TESTIMONIALS

Before-and-after images and customer testimonials shown on this store
reflect individual experiences. They are not a guarantee of results and
should not be taken as typical. Photographs are illustrative; lighting,
camera and angle affect how teeth appear.


REVIEWS

Reviews shown on our product pages are collected and displayed through
an review app. Reviews marked as verified were left by customers whose order
the review app matched to a purchase from this store. We do not edit, filter
or delete reviews on the basis of their rating, and we do not offer any
incentive in exchange for a positive review.


WHO SHOULD NOT USE OUR WHITENING PRODUCTS

Our whitening products are intended for healthy adults aged 18 or over.
Do not use them if you are:

- under 18 years of age;
- pregnant or breastfeeding;
- affected by gum disease, receding gums or exposed dentine;
- affected by untreated tooth decay, cracked teeth or damaged enamel;
- undergoing orthodontic or other dental treatment, unless your dentist
  has told you it is safe to do so.

If you are unsure whether a product is suitable for you, ask a dentist
before use.


DENTAL WORK

Cosmetic whitening and colour-correcting products act on natural tooth
enamel only. They will not change the colour of crowns, veneers,
bridges, dentures, implants or fillings. Using them may make the
difference in shade between natural teeth and existing dental work more
noticeable.


IF YOU EXPERIENCE DISCOMFORT

Stop using the product immediately if you experience pain, persistent
sensitivity, gum irritation, swelling or any other adverse reaction, and
speak to a dentist. Follow the instructions supplied with the product
and do not exceed the stated frequency or duration of use.


NOT A SUBSTITUTE FOR DENTAL CARE

Nothing on this store is dental, medical or professional advice, and
nothing here replaces an examination by a qualified dental
professional. Cosmetic products do not clean below the gum line, do not
treat decay or gum disease, and are not a substitute for brushing,
flossing and regular check-ups. If you have any concern about your
teeth or gums, see a dentist.


ELECTRICAL PRODUCTS

Electrical products sold on this store, including toothbrushes and
cleaning devices, must be used in accordance with the instructions
supplied. Do not use a damaged device or charger. Products intended for
children are to be used under adult supervision.


PRODUCT INFORMATION AND INGREDIENTS

We take care to keep product descriptions, ingredient information and
images accurate and up to date. Formulations and packaging can change
without notice. Always read the label and the information supplied with
the product before use, and rely on that information rather than on
this website. If you have an allergy or sensitivity, check the
ingredient list before purchase and contact us at support@oralvyn.com if
anything is unclear.


CHANGES TO THIS DISCLAIMER

We may update this page from time to time. The version in force is the
one published here on the date you place your order.


CONTACT

Jorge Sousa · NIF 210482575 · Porto, Portugal · support@oralvyn.com